Field Care Coordinator – Pasco County, FL

Location: Pasco County, Florida 

Job Type: Temporary, 3-month assignment 

Schedule: Monday–Friday, 8 hours/day, 40 hours/week 

Work Setting: Field-based; travel throughout Pasco County 

Assignment: 3 months with potential for extension or conversion, not guaranteed

Payrate: $29.11

Job Summary

We are seeking a Care Coach 1 to support members and families by assessing their needs, guiding them toward appropriate resources, and helping facilitate access to services that support their health and wellbeing.

The Care Coach will use various strategies and approaches to manage health-related needs, identify and resolve barriers to effective care, and monitor progress toward desired outcomes through assessments, data, conversations with members, and active care planning.

Responsibilities

• Assess and evaluate member needs and requirements.
• Guide members and families toward appropriate health and community resources.
• Facilitate interaction with resources supporting member care and wellbeing.
• Identify and resolve barriers that may affect effective care.
• Monitor member progress toward desired outcomes.
• Use assessments, data, conversations, and active care planning to support member care.
• Maintain documentation using electronic information systems and applications.
• Follow established procedures, regulations, professional standards, and work guidelines.

Required Qualifications

• Bachelor's degree.
• 2 or more years of related experience.
• Knowledge of Microsoft Word and Excel.
• Exceptional verbal and written communication and interpersonal skills.
• Ability to use a variety of electronic information applications/software programs.
• Must live and reside in Pasco County, FL.
• Valid state driver's license.
• Personal vehicle with liability insurance meeting 100/300/100 coverage limits.
• Willingness to complete TB screening as this is a patient-facing role.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Preferred Qualifications

• Master's degree.
• Prior experience working with Medicare and Medicaid recipients.
• Experience with electronic case note documentation and documenting in multiple computer applications/systems.
• Experience with health promotion, coaching, and wellness.
• Knowledge of community health and social service agencies and other community resources.