Program Assistant (GARS)

Location: Orange, CA

Department: Grievance & Appeals 

Work Arrangement: Full Office 

Schedule: Monday–Friday | 8:00 AM–4:00 PM 

Expected Assignment Duration: Up to 6 months 

Pay: $23.92–$28.71/hour

Position Overview

We are seeking a Program Assistant to provide program and administrative support within the Grievance & Appeals department. This position will assist with grievance and appeal inquiries, complaint case files, regulatory requests, documentation, and administrative processes.

Minimum Qualifications

• High School Diploma or equivalent required.
• 1 year of experience in appeal and grievance guidelines, Medi-Cal/Medicaid, or Medicare programs required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties may also qualify.

Preferred Qualifications

• Bilingual in English and one of the following CalOptima Health defined threshold languages:Arabic Chinese Farsi Korean Russian Spanish Vietnamese